Service undertaking
Our company in strict accordance with the ISO9001 international quality system established a quality control manual "and" after-sales service control procedures, and to provide users with services in strict accordance with the contract requirements and product specifications to meet user needs. Clearly defined in the quality manual "warm good pre-sale, service, any behavior prejudicial to the interests of users should be held strictly accountable" to define the service:
I sold all the products manufacturers original the regular licensed products, and to achieve the required performance specifications, the warranty period of two years warranty on parts (human factors or irresistible natural phenomenon caused by the failure or damage excluded).
2, after receiving the notice of maintenance, within seven working days to solve the problem.
3, the user can consult the relevant technical issues through telephone service, and get a clear solution.
4, good user quality information feedback, the implementation of quality feedback form, quality tracking card system.
5, after-sales service: Our products sold in the period of "three guarantees" normal user using the problems caused by the free maintenance and caused travel expenses. "Three guarantees" after the expiration of the company remains on the tracking of equipment. Such as failure, and only pay the accessories cost a small amount of fees and maintenance costs.
Guangzhou point, as the Security Technology Co., Ltd.
2013.5.11